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Intents, which can be created manually or by the virtual agent via suggested templates, are great for requests that require information collection and triaging, guided troubleshooting, and/or an automated action via web request. As a result, the Power Virtual Agents name will no longer be used. » Read more. Join us at the second Power Platform Conference this October in Las Vegas. Kendra Springer, Monday, August 14, 2023 Join us at the second annual Power Platform Conference, sponsored by Microsoft, this October in Las Vegas! » Read more. 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